Delivery Information – Virgo Outlet
VBS Retail Online Ltd
At Virgo Outlet, we aim to deliver your order quickly, safely, and with full tracking for complete peace of mind.
UK Delivery
All UK orders are dispatched using DPD Tracked Delivery Service.
Dispatch Times
Orders placed Monday to Friday before 12 PM (GMT) are dispatched the same working day.
Orders placed after 12 PM are dispatched the next working day.
Orders are not processed on weekends or UK Bank Holidays.
Delivery Time
Next Working Day Delivery (UK Mainland, subject to courier service availability).
Delivery times may vary during busy periods such as sales or holidays.
Delivery Charges
Standard UK Delivery: £12
Shoe Orders
Due to additional packaging and handling requirements, footwear orders may take:
3–7 working days to dispatch.
You will receive tracking details once your order has been shipped.
Delivery Address
Please ensure your shipping address is correct at checkout.
Virgo Outlet cannot be responsible for delays caused by incorrect address details.
Click & Collect (London)
You can collect your order directly from our London warehouse.
Collection Times
Orders placed before 9 AM (Mon–Fri) → Ready by 12 PM same day
Orders placed after 12 PM → Ready next working day
Orders placed after 12 PM Friday → Ready Monday
Collection Address:
VBS Retail Online Ltd
Unit 4, 18 Plumbers Row
London E1 1EP
Please wait for your collection confirmation email before arriving.
International Delivery
We ship to selected European and international destinations.
Delivery costs and timeframes will be calculated at checkout based on your location.
If your country is not listed, please contact us at:
Tracking Your Order
Once dispatched, you will receive a tracking email from our courier so you can monitor your delivery in real time.
Need Help?
If you have any questions regarding your delivery, please contact:
We’re always happy to help.