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Delivery Information – Virgo Outlet

VBS Retail Online Ltd

At Virgo Outlet, we aim to deliver your order quickly, safely, and with full tracking for complete peace of mind.

UK Delivery

All UK orders are dispatched using DPD Tracked Delivery Service.

Dispatch Times

  • Orders placed Monday to Friday before 12 PM (GMT) are dispatched the same working day.

  • Orders placed after 12 PM are dispatched the next working day.

  • Orders are not processed on weekends or UK Bank Holidays.

Delivery Time

  • Next Working Day Delivery (UK Mainland, subject to courier service availability).

  • Delivery times may vary during busy periods such as sales or holidays.

Delivery Charges

  • Standard UK Delivery: £12

Shoe Orders

Due to additional packaging and handling requirements, footwear orders may take:

  • 3–7 working days to dispatch.

You will receive tracking details once your order has been shipped.

Delivery Address

Please ensure your shipping address is correct at checkout.

Virgo Outlet cannot be responsible for delays caused by incorrect address details.

Click & Collect (London)

You can collect your order directly from our London warehouse.

Collection Times

  • Orders placed before 9 AM (Mon–Fri) → Ready by 12 PM same day

  • Orders placed after 12 PM → Ready next working day

  • Orders placed after 12 PM Friday → Ready Monday

Collection Address:

VBS Retail Online Ltd

Unit 4, 18 Plumbers Row

London E1 1EP

Please wait for your collection confirmation email before arriving.

International Delivery

We ship to selected European and international destinations.

Delivery costs and timeframes will be calculated at checkout based on your location.

If your country is not listed, please contact us at:

📧 enquiries@virgo-outlet.com

Tracking Your Order

Once dispatched, you will receive a tracking email from our courier so you can monitor your delivery in real time.

Need Help?

If you have any questions regarding your delivery, please contact:

📧 enquiries@virgo-outlet.com

We’re always happy to help.