Skip to Content


Privacy Policy – VIRGO OUTLET

Last updated: 27 October 2025

Your privacy is important to us.

This Privacy Policy explains how VIRGO OUTLET collects, uses, and protects your personal information when you visit or make a purchase from virgooutlet.co.uk.

1. Who We Are

VIRGO OUTLET is operated by:

VIRGO OUTLET

Registered in England & Wales – Company No. TBC

Registered Address: Unit 4, 18 Plumbers Row, London, E1 1EP, United Kingdom

Email: enquiries@virgo-outlet.co.uk

We act as the data controller for your personal information in accordance with the UK GDPR and the Data Protection Act 2018.

2. What Information We Collect

We collect personal information that you provide when:

  • You make a purchase on our website

  • You register an account or subscribe to our newsletter

  • You contact us via email, chat, or social media

This may include:

  • Your name, address, email address, and phone number

  • Payment and billing details (processed securely through third-party gateways)

  • Order history and preferences

  • Optional marketing preferences (if you choose to subscribe)

3. How We Use Your Information

Your personal information is used only to:

  • Process and deliver your orders

  • Communicate with you about your order or account

  • Provide customer support

  • Send order confirmations, delivery updates, or account notifications

  • Improve our products, services, and website experience

  • Send marketing emails or promotions (only if you’ve opted in)

We never sell or rent your personal data to any third party.

4. Cookies

A cookie is a small text file placed on your device to help the website function efficiently and provide a personalised experience.

We use cookies to:

  • Remember your preferences and login details

  • Save items in your shopping basket

  • Analyse website performance and traffic

Cookies do not store personal information such as your name or payment details.

You can manage or delete cookies at any time in your browser settings, but this may affect how our site functions.

For full details, please see our Cookie Policy (coming soon).

5. Email Communication

We use your email address to:

  • Confirm orders and delivery updates

  • Send important account information

  • Notify you of special offers, new arrivals, or restocks (if you’ve opted in)

You can unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in any of our emails, or by contacting us directly at enquiries@virgooutlet.co.uk.

We will never share your email or contact details with third parties for marketing purposes.

6. Data Storage & Security

Your data is stored securely on protected systems and is accessible only to authorised staff.

We use encryption (TLS/SSL) for all transactions to ensure your payment and personal details are transmitted safely.

We retain your data only as long as necessary to fulfil the purposes described above or to comply with legal obligations.

7. Your Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

  • Request data portability or restrict processing

To exercise these rights, please email privacy@virgooutlet.co.uk.

8. Third-Party Services

We may use trusted third-party providers (such as payment gateways or couriers) to process your orders.

These partners only receive the information required to complete their service and must keep your data secure and confidential.

9. Updates to This Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.